Our Policies

  • Asnado Corporation Cleaning Services - Terms of Service - Terms of Service

    1. Introduction

    These Terms of Service ("Agreement") govern the provision of cleaning services ("Services") provided by Asnado Corporation' Cleaning Service ("Company") to its clients ("Client") in the Greater Toronto Area (GTA). By engaging the Company for Services, the Client agrees to be bound by the terms and conditions outlined in this Agreement.

    2. Services

    The Company agrees to provide the Services as requested by the Client and agreed upon in writing or verbally. Services include, but are not limited to commercial cleaning.

    3. Payment Terms

    3.1. The Client agrees to pay the Company for the Services provided at the agreed-upon rates.

    3.2. Payments are due upon completion of Services unless otherwise agreed in writing.

    3.3. The Company reserves the right to charge a late fee for any payments not received within 15 days of the invoice date.

    4. Cancellation and Rescheduling

    4.1. The Client must provide at least 1 week notice to cancel or reschedule a cleaning appointment.

    4.2. Cancellations or rescheduling requests made with less than 24 hours' notice may be subject to a cancellation fee.

    5. Access to Premises

    The Client must provide the Company with access to the premises at the scheduled time of service. Failure to do so may result in the cancellation of the service and a possible cancellation fee.

    6. Client Satisfaction and Complaints

    6.1. The Company strives to provide the highest quality of service. If the Client is not satisfied with the Services, they must notify the Company within 24 hours of the service completion.

    6.2. The Company will make reasonable efforts to address and resolve any complaints to the Client's satisfaction.

    7. Liability and Insurance

    7.1. The Company is insured for liability in case of damage or loss.

    7.2. The Company will be responsible for any damage or loss caused by our team during the provision of Services. In such cases, the Company will repair, replace, or compensate for the damaged or lost item(s).

    7.3. The Company will not be liable for any loss or damage due to pre-existing conditions, wear and tear, or items not properly secured.

    8. Confidentiality

    The Company will respect the privacy of the Client and will not disclose any confidential information obtained during the provision of Services.

    9. Termination

    9.1. Either party may terminate this Agreement at any time with written notice.

    9.2. The Client is responsible for payment for all Services rendered up to the date of termination.

    10. Governing Law

    This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario.

    11. Amendments

    The Company reserves the right to amend these Terms of Service at any time. Any changes will be communicated to the Client in writing.

    12. Acceptance

    By engaging the Company's Services, the Client acknowledges that they have read, understood, and agreed to the terms and conditions outlined in this Agreement.

  • We understand that unexpected events can occur. If you need to cancel or reschedule, please notify us as early as possible to help us manage our schedule and accommodate other clients.

    To ensure we can service as many clients as possible, we require at least 7-days notice to cancel or reschedule a cleaning appointment.

    The Client can call or text us at 416-500-8973 any time within 7 days of the scheduled appointment to cancel or reschedule.

    Cancellations or rescheduling requests made with less than 24 hours notice may be subject to a cancellation fee.

  • At Mohamed Husseins' Cleaning Service, we understand that everyone's financial situation is different. That's why we offer flexible payment plans designed to fit your budget needs. You can pay for our services in convenient, interest-free installments, allowing you to enjoy a clean and pristine environment without the stress of upfront costs. Our goal is to make our high-quality cleaning services accessible to everyone, and we are committed to working with you to find a payment plan that suits your financial circumstances.